PI ProcessBook Support Tool 3.2

PI ProcessBook Support Tool by OSIsoft, LLC is a companion utility for the PI ProcessBook client that streamlines troubleshooting, maintenance, and environment verification. Designed for PI System administrators, support engineers, and power users, it helps quickly diagnose client-side issues, collect diagnostics, and restore stable operation without a full reinstall.

Key capabilities:

• Diagnostics and inventory: Captures version details of PI ProcessBook and related components (PI SDK/AF SDK), checks registrations, and highlights common configuration problems.
• Log and package collection: Gathers relevant logs, traces, and system information into a support-ready bundle to accelerate case resolution.
• Configuration reset: Provides safe options to clear local caches, reset user preferences and toolbars, and restore default settings when displays or the UI behave unexpectedly.
• Add-in and integration checks: Helps identify conflicts with third-party add-ins, templates, or VB/VBA references that can affect launches or display loading.
• Repair actions: Offers utilities to re-register components, toggle tracing, and apply common fixes for startup errors or crashes.
• Safe startup: Enables launching PI ProcessBook in a minimal state to isolate problematic customizations.

Benefits:

• Speeds root-cause analysis and reduces downtime
• Standardizes data collection for support teams
• Minimizes disruptive reinstalls by targeting common client issues

The tool is typically installed alongside PI ProcessBook on supported Windows environments. For the latest compatibility details and usage guidance, refer to OSIsoft/AVEVA documentation.

PI ProcessBook Support Tool is developed by OSIsoft, LLC. The most popular version of this product among our users is 3.2. The name of the program executable file is PBSupportToolFramework.exe.